1. Acceptance of Terms

By accessing or using the RatePilot.ai website or services (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our Services.

2. Description of Services

RatePilot.ai provides a revenue management platform designed to help hospitality properties analyze data, visualize performance, and support pricing decisions.

Features may evolve over time as we continue to improve the Services.

3. Eligibility

You must be legally able to enter into a binding agreement to use RatePilot.ai. By using our Services, you represent that you meet this requirement.

4. Account & Access

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and up-to-date information.
• You are responsible for all activities that occur under your account.

5. Use of the Services

You agree to use RatePilot.ai only for lawful business purposes and not to:

• Misuse, disrupt, or interfere with the platform.
• Attempt unauthorized access to systems or data.
• Use the Services in violation of applicable laws or regulations.

6. Data Ownership & Usage

• You retain full ownership of all data you provide or connect to RatePilot.ai.
• RatePilot.ai processes data solely to deliver insights, analytics, and platform functionality.
• We do not claim ownership over your property or operational data.

7. Integrations & Third-Party Services

RatePilot.ai may integrate with third-party systems such as PMS, channel managers, or reservation platforms. We are not responsible for the availability, accuracy, or functionality of third-party services.

8. Fees & Payment

Certain Services may require payment based on selected plans or agreements.

• Pricing and billing terms will be communicated separately.
• Failure to pay applicable fees may result in suspension or termination of access.

9. Intellectual Property

All content, software, and materials provided by RatePilot.ai are owned by or licensed to RatePilot.ai and are protected by intellectual property laws. You may not copy, modify, or distribute any part of the Services without written permission.

10. Confidentiality

Both parties agree to keep confidential any non-public business or technical information shared during the use of the Services.

11. Disclaimer of Warranties

RatePilot.ai is provided on an “as is” and “as available” basis.
We do not guarantee that the Services will be error-free, uninterrupted, or meet all business expectations.

12. Limitation of Liability

To the maximum extent permitted by law, RatePilot.ai shall not be liable for:

• Indirect, incidental, or consequential damages.
• Loss of revenue, data, or business opportunities.

Our total liability shall not exceed the fees paid for the Services during the applicable period.

13. Termination

We may suspend or terminate access to the Services if these Terms are violated or if required by law. You may stop using the Services at any time.

14. Changes to the Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date.
Continued use of the Services indicates acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles.